Dear Air Energy,
Finding your business card in the back of my ute this afternoon reminded me that some months ago, I came to Air Energy to source parts to build a safe method to control the pressure in a pipe plug.
Your customer service was second to none. For example, you organised an Uber Driver to pick up gauges from Dandenong and deliver them to Knoxfield, you discussed with me what I needed the equipment to do and suggested several practical choices to make it easy. You even suggested alternative methods and suppliers to reduce the overall cost of the solution.
If that wasn’t enough you also suggested practical advice on how it could all be mounted to make storage, handling, operating and training effortless.
It would be fantastic if I could say I received this level of service everywhere, but I can’t. It is a real credit to John and your team. Your customer service is a real inspiration to how I would like to interact with other people.